Blog
Practical writing on operations, systems, and using AI without adding complexity. No theory, no listicles, just what we'd tell a client.
15 September 2026 · Revenue Cycle & Patient Access
What practice managers can and cannot control in prior authorization denials, backed by AMA, CMS, and OIG data. Where your team's time actually pays off, and where extra effort changes nothing.
Read the post →15 September 2026 · Medical Coding & Compliance
The five HCC documentation gaps that cost practices the most in risk adjustment revenue, backed by CMS and OIG sources with real audit numbers.
Read the post →14 September 2026 · Revenue Cycle Management
Why clean claim rate predicts cash flow better than denial rate, what counts as a strong rate, and the places the metric falls short.
Read the post →13 September 2026 · Operations
The four steps we use to standardize a process before automating it, with a worked example, and why automating too soon backfires.
Read the post →26 August 2026 · Operations
AI-generated SOP mistakes hide in drafts that read well. The seven most common errors, and the fifteen-minute review that catches nearly all of them.
Read the post →2 August 2026 · Operations
Four questions, in order, for working out which tasks are worth automating, plus the arithmetic that tells you when it isn't. Most founders start at the last question, which is how you end up automating something you should have deleted.
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